Terms of Service

 

Terms and Conditions of Use for HookahSmokeShop.com

Welcome to HookahSmokeShop.com! By accessing this website, creating an account, or placing an order, you agree to comply with and be bound by these Terms and Conditions. Please read them carefully. If you do not agree with any part of these Terms, you should not use this website or make any purchases.

1. Acceptance of Terms

By accessing HookahSmokeShop.com, creating an account, or placing an order, you acknowledge and accept these Terms and Conditions. This constitutes a legally binding agreement between you and Hookah Smoke Shop. HookahSmokeShop.com reserves the right to modify, update, or change these Terms at any time, with or without notice. It is your responsibility to review these Terms regularly.

2. Minimum Age Requirement

To place an order, you must be 21 years of age or older, as per federal and state laws. By using this website or placing an order, you certify that:

  • You are at least 21 years old.

  • You are legally permitted to purchase tobacco products and related accessories in your jurisdiction.

Age Verification: We use third-party age verification tools to confirm that you meet the minimum age requirement. In some cases, we may request additional documentation (e.g., government-issued ID, proof of business license) to verify your age and eligibility to purchase tobacco-related products. Orders may be declined or delayed if verification is not successfully completed.

3. Age Verification & Customer Responsibility

By placing an order with HookahSmokeShop.com, you certify that you are at least 21 years of age. We utilize third-party age verification services and may request additional documentation (such as a valid government-issued ID) to process your order. You are solely responsible for ensuring the legality of purchasing and using tobacco products in your jurisdiction. HookahSmokeShop.com reserves the right to cancel any order if age verification cannot be completed or if the purchase violates local, state, or federal laws.

4. Product Classification

The products sold on HookahSmokeShop.com are classified as manufactured tobacco products, specifically water pipe tobacco, imported under HTS Code 2403.11.0000. These products are:

  • Intended for use with hookahs or water pipes.

  • Not considered cigarettes, cigars, smokeless tobacco, or ENDS (electronic nicotine delivery systems).

  • Regulated as tobacco products under federal law.

5. Compliance with Federal and State Laws

By purchasing from HookahSmokeShop.com, you agree to comply with all applicable federal, state, and local laws regarding the purchase and use of tobacco products, including but not limited to:

  • The Family Smoking Prevention and Tobacco Control Act.

  • The Federal Tobacco 21 Law.

  • Relevant provisions in Tennessee Title 39, Chapter 17, and municipal codes.

You must ensure that the tobacco products you purchase are legal in your state and jurisdiction. HookahSmokeShop.com is not liable for any issues related to jurisdictional restrictions, such as delays, seizures, or rejections of shipments.

6. PACT Act Compliance & Shipping Policies

While hookah tobacco is not explicitly referenced in the PACT Act (Prevent All Cigarette Trafficking Act), HookahSmokeShop.com follows all applicable shipping laws, including using carriers that comply with age-verification requirements for tobacco shipments. We only ship within the United States and monitor specific state regulations. All orders will require an adult signature (21+) upon delivery. Any order that violates shipping restrictions will be canceled, and refunds will not be provided.

7. Health Warning

WARNING: Smoking can cause serious health issues such as lung cancer, heart disease, emphysema, and may complicate pregnancy. HookahSmokeShop.com does not promote smoking. It is essential to understand the health risks associated with the use of tobacco products.

8. Product Use & Liability

Our products are intended solely for legal use by individuals 21 years or older. The following actions are strictly prohibited:

  • Using the products in illegal or unlawful ways (e.g., with controlled substances).

  • Selling or distributing products without valid state licensing.

  • Allowing minors to access or use the products.

By purchasing from HookahSmokeShop.com, you agree to use the products solely for lawful purposes in your jurisdiction and accept responsibility for any misuse. Any violations of these terms may result in the suspension or termination of your account and may be reported to law enforcement authorities.

9. Returns & Refunds

All sales are final. Due to the nature of the products we sell (tobacco and related items), returns are not accepted unless the product is defective or incorrect. If you receive a defective or incorrect item, you must report it within 48 hours of delivery.

Conditions for Returns:

  • Items must be sealed, unused, and in original condition.

  • Store credit may be issued at our discretion.

Restocking Fees: Returns may incur a 15% restocking fee if they are accepted for any reason other than defects or incorrect items.

10. Limitation of Liability

HookahSmokeShop.com and its affiliates are not liable for:

  • Misuse or unlawful possession of products.

  • Delays, seizures, or failed deliveries due to jurisdictional or legal restrictions.

  • Damages or losses beyond the amount paid for the product.

11. Indemnification

You agree to indemnify and hold harmless HookahSmokeShop.com, its officers, employees, and partners from any claims, damages, legal costs, or liabilities arising from:

  • Your use of the website or products.

  • Violations of any applicable law, regulation, or these Terms and Conditions.

12. Fraud Prevention & Security

To protect both our customers and our business, we implement the following measures:

  • Orders flagged for fraud detection may be canceled or delayed.

  • We may request proof of identity or other supporting documents to verify your payment and order information.

  • Chargebacks resulting from fraudulent activity may lead to account closure and possible legal action.

13. Intellectual Property

HookahSmokeShop.com and its affiliates own all content, branding, images, text, and design on this website. This material is protected by copyright and trademark laws. Unauthorized reproduction, distribution, or use of these materials is strictly prohibited.

14. Privacy Policy

The use of this website is subject to our Privacy Policy, which outlines how we collect, use, and protect your personal data. We do not sell or share your data except as required by law or fraud prevention.

15. Force Majeure

HookahSmokeShop.com is not responsible for delays or disruptions in shipping or service due to unforeseen events such as:

  • Natural disasters (e.g., hurricanes, earthquakes).

  • Carrier strikes or logistical issues.

  • Government restrictions or other events beyond our control.

16. Governing Law & Jurisdiction

These Terms are governed by the laws of the state of Tennessee. Any disputes arising from the use of this website or the purchase of products will be resolved in the courts located in Shelby County, Tennessee.

By using this site, you agree to waive your right to a jury trial and accept binding arbitration for any disputes that may arise.

17. Contact Information

Hookah Smoke Shop
1253 N Houston Levee Rd, Cordova, TN 38018
Email: info@hookahsmokeshop.com
Phone: (901)-631-1755

Copyright and Trademark Notice:

All content on HookahSmokeShop.com is protected by copyright and trademark laws. All rights are reserved by Hookah Smoke Shop. Unauthorized use or reproduction of content, including but not limited to product images, text, and designs, is prohibited.

Disclaimer: HookahSmokeShop.com is committed to operating in full compliance with all federal, state, and local laws governing the sale and shipment of tobacco products. The above Terms and Conditions are subject to change at any time.